Sales Policy

Effective Date:January 8, 2025

Welcome to Omegunie, a premium sports equipment store accessible at omegunie.com. This Sales Policy governs the terms and conditions under which we offer our products and services for sale. By making a purchase from Omegunie, you agree to be bound by the terms outlined below.

Our Commitment to Quality and Service

At Omegunie, we are committed to providing high-quality sports equipment and a seamless shopping experience. We aim to be transparent and fair in all our business practices. Please read this Sales Policy carefully before placing an order with us.

Product Information

We make every effort to provide accurate and complete product information on our website. This includes product descriptions, images, specifications, and pricing. However, please note the following:

  • Product Descriptions: While we strive for accuracy, product descriptions may contain minor errors or omissions. We reserve the right to correct any errors or inaccuracies on our website without prior notice.

  • Product Images: The images displayed on our website are for illustrative purposes only. Actual products may vary slightly in appearance. We make every effort to ensure that images accurately reflect the product’s color and appearance.

  • Product Availability: We strive to keep our inventory updated. However, product availability may vary and we cannot guarantee that all products will be in stock at all times. In the event of a product being unavailable after you have placed an order, we will contact you promptly to discuss your options, including a refund or an alternative product.

  • Pricing: We reserve the right to change product prices at any time without prior notice. All prices are listed in US dollars and do not include applicable taxes or shipping fees, which will be calculated at checkout. We will not be held liable for any pricing errors on the website; we will correct them as soon as possible, and you will be informed of any changes to your order.

Ordering Process

To place an order, please follow these steps:

  1. Browse Our Products: Explore our product catalog on omegunie.com.

  2. Add to Cart: Select the product(s) you wish to purchase and add them to your shopping cart.

  3. Review Your Cart: Review the items in your cart to ensure that you have selected the correct products and quantities.

  4. Proceed to Checkout: Click on the checkout button to proceed to the order summary.

  5. Provide Shipping Information: Enter your shipping address, contact details, and any other required information.

  6. Choose Your Payment Method: Select your preferred payment method. We accept various payment options, including credit cards, debit cards, and other secure payment gateways.

  7. Place Your Order: Review your order and confirm it by clicking the “Place Order” button.

  8. Confirmation: You will receive an order confirmation email with your order number and details of your purchase.

Payment Terms

We accept the following payment methods:

  • Credit Cards: We accept major credit cards such as Visa, MasterCard, American Express, and Discover.

  • Debit Cards: We accept debit cards from major banks.

  • Other Payment Gateways: We may offer other secure payment gateways.

Payment is processed securely via our third-party payment processor. All payment details are encrypted to protect your financial information.

Shipping and Delivery

We aim to process and ship all orders promptly. Please note the following regarding shipping:

  • Shipping Timeframes: Delivery timeframes vary based on your location and the shipping method selected at checkout. Please allow for standard processing times before your order is shipped.

  • Shipping Costs: Shipping costs are calculated based on the weight of your order and your shipping location. These costs will be displayed at checkout.

  • International Shipping: We offer international shipping to select countries. International shipping times and costs may vary. You are responsible for paying any applicable customs duties, taxes, or fees.

  • Delivery: We are not responsible for any delays caused by carriers, weather conditions, or other factors beyond our control. Please check your order tracking information for updates on delivery.

Order Cancellation and Modifications

  • Cancellation: You can request to cancel your order within 24 hours of the purchase. Contact us promptly at info@omegunie.com or by phone at (919) 640-6418 to request a cancellation. We will do our best to accommodate your request; however, if your order has already been processed and shipped, it cannot be canceled.

  • Modifications: You can request to modify your order, such as shipping address or items, within 24 hours of purchase. We will do our best to accommodate your request; however, we cannot guarantee that your modifications can be implemented if your order has already been processed or shipped.

Returns and Exchanges

Please refer to our separate Refund and Return Policy for details on our return and exchange procedures.

Limited Warranty

We offer a limited warranty on select products, which covers manufacturing defects. The specific terms of the warranty are included with the product or on our website. The warranty does not cover damage resulting from misuse, accidents, or normal wear and tear.

Limitation of Liability

We shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our products, or inability to use our products, even if we have been advised of the possibility of such damages. Our liability shall not exceed the amount paid for the product in question.

Governing Law

This Sales Policy shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Changes to This Sales Policy

We may update this Sales Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns regarding this Sales Policy, please contact us: